Help Center
Find answers to common questions about FayoLink
Frequently Asked Questions
How do I post an ad?
Click "Post Ad" in the navigation bar. Fill in the details about your item, upload photos, set your price and location, then publish. It's free!
Is it free to post?
Yes! Basic listings are completely free. We also offer paid promotion plans (Bump Up, Featured, and Showcase) to get more visibility for your ad.
How do I contact a seller?
Open any listing and click "Contact Seller". You can send a message directly through FayoLink's messaging system.
How do I stay safe when buying?
Always meet in a public place, inspect items before paying, and never send money in advance. Read our Safety Tips for more.
How do I edit or delete my listing?
Go to your Profile page, find the listing, and click Edit or Delete. You can also mark it as sold.
What payment methods are accepted?
For promoted listings, we accept payment via Chapa (bank transfer, mobile wallet, and cards).
How do I report a suspicious listing?
Click the "Report" button on any listing page. Every report is reviewed.
I forgot my password. What do I do?
Self-service password reset isn't available yet — email us at fayolinkcom@gmail.com from the address on your account and we'll help you regain access.